Friday, July 23, 2004

SMS.AC Alert!!


I
have been a member of SMS.AC for a long time now. You would probably know they are free-service providers when you sign up. However, behind the attractive word "Free" that consumers like me are always looking for on the WWW, there is a price to pay.

When you DO sign up, I learned (just now even though I was already a member for over 2 years) that you have several credits per day in which will allow you to send text messages via their website for free. Those credits will be replenished at midnight Pacific Time. However, your membership with SMS.AC will warrant an automatic sign up to their other "pay per use" services. You will be charged for every text messages received. I have gone through their Terms and Condition and assuming I have not overlooked any clauses, there is no where it mentioned that users like you and me will be bounded to such situation, which does actually opens up a door for them (SMS.AC) to milk us out.

You might probably be asking yourself how would they charge you. Well, SMS.AC is predominantly a text-messaging provider company and when you signed up you have provided them your cellphone number. That is where you are vunerable.

My cellphone bills have been regular and I am quite familiar with the iteneries within in until I received my last bill. Take a look and I shall draw your attention to the highlighted item that reads "Total Pay Per Use Service Charges".Click to enlarge

I just got off the phone with Rogers operator/customer service assistance. Been on the phone for like 33minutes! They have been trying to resolve what seems to be my problem as well as Roger's. Because it appeared on my bill, therefore, it does mean that Rogers know about it and was charged thus I am responsible for the charges. But How did I not know about it?!" This is what I'd call it hidden charges.

I don't exactly know how it (SMS.AC) works out. They may have changed their policies, terms and conditions without notifying or highlighting key points that could and/or would change or influence consumer's choice on whether or not to continue to stay as their members. For most cases, silence construes acceptance or agreement, which I think is totally unjust.

Recently I have been receiving a lot of text-messages from them and I haven't actually question myself as to why and how seriously... until today.

So, the purpose of me writing this to you so that you be aware of SMS.AC's cunningness or wittyness in their business conduct. Alhthough I do not and am not a member of any pornography websites, I know how they work-- you sign up for XXX's 3 days trial at NO COST and failing to withdraw your membership within 72 hours gives XXX the right to bill you their full membership rates as well as you are automatically signed up to XYZ, AXX, ABC, XZZ trial porn sites for free... but you'll be billed. Before you know it, you've been billed by 10 sites behind your back when you are only aware of ONE porn site that you signed up for at the end of the month when you look at your credit card invoice.

Another point I am making: ALWAYS (EXTRA EMPHASIS!!) READ AND SCRUTINIZE "TERMS AND CONDITIONS" and "PRIVACY POLICY" whenever you sign up to a web service site that requires your financial information (e.g. credit card).

There's another reference to this testimony and is found at Abysm Of Time. Who ever needs a translation, I am more than willing be at your service. All you have to do is to let me know... using the comment link available at the bottom of this posting.


No comments: